Imagine a world where high volumes of complex sales orders can be processed without paper. A world where the inherent problems associated with a decentralized face to face sales force are gone. A world where our clients forgo overnights, spreadsheets, illegible orders and missing information. Finally, a world where the back-end cost are dramatically reduced. Welcome to the world of Encore.

Encore’s revolutionary system is a joint venture that allows orders to be entered, tracked, approved, or denied with real-time updates, tracking and reporting. This system also provides an interface to our clients existing technology, thus allowing for a seamless integration of systems that benefit the customer, client and sales team.

The result of Encore’s approach is a paperless environment where order throughput is substantially improved and back end costs are dramatically reduced. The backbone of our approach combines a web based order entry system where our client’s business rules are established. This system will not allow a sale to complete without all of the required information.
When our reps sell an account, instead of writing a paper order, they call into our inbound Call Center, where trained reps receive the required information, perform up-sells, and send the sale to Third Party Verification.

Not only does this approach improve order quality, it also strengthens sales quality and customer experience because the Client offer is restated and confirmed by another party before its called complete.